Gift Card
Don't know what to get somebody!? Grab a gift card and get it delivered directly to your email!
**Gift cards are delivered by email {not a physical gift card} and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees or expiration! The gift card email is sent to the email used to purchase it.
At Birch & Bell, we hope you love everything you purchase, but we understand that sometimes things don’t work out. We offer exchanges or store credit for eligible returns.
How long do I have to return?
- Regular priced items can be returned within 21 days of your order date.
- Sale items and items purchased at 30% off or more are final sale.
What do I get for my return?
- Returns are for in-store credit or exchange only.
- Store credit can be issued as:
A Birch & Bell gift card sent by email, or
Credit in your Birch & Bell account for future purchases.
What are my return shipping options?
- Add Return Protection at checkout for $1.98 → enjoy Free Returns.
- Didn’t add Return Protection? No problem! Returns can still be made with a $6.95 flat return shipping fee.
What condition do items need to be in?
- Unworn, unwashed, tags attached, and free of makeup, deodorant, stains, or smells.
- Shoes must be returned in their original, undamaged shoe box.
How do I start a return?
- Log into your customer account on our website.
- Select the order/items you’d like to return.
- Print your prepaid return label.
Free with Return Protection
$6.95 flat fee without - Ship your items back in a timely manner.
How long does processing take?
- Once we receive your return, please allow 1–2 business days for processing.
- You’ll get an email when your store credit is ready.
✨ Have more questions? Email us anytime at info@birchandbell.com.